About the Role
A Program Lead carries out the strategic actions set for the program by Quad County Urban League, the Program Manager, and the grant funders. S/He will work with the Case Managers, Intake Specialists and Grant Manager assigned to the program to ensure client development and required outcomes. QCUL work force development objectives are to instruct clients to obtain industry credentials while enhancing or developing employability skills. A program’s success is determined by its ability to satisfy client's need to become self-sustaining, obtain a livable wage and provide the outcomes required by the grantor.
Works to achieve program goals based on the grantor and QCUL objectives
Establishes a strategic plan to conduct Outreach and Recruitment efforts for participant leads.
Generates and executes a program calendar and timeline.
Schedules industry training as well as community volunteers, guest speakers, workshop leaders and field trips as part of the program calendar.
Coordinates tools, resources, and support required for each client within the designated program for successful outcomes.
Administers pre and post assessments to clients.
Tracks progress of measurable skills gains (MSG), employability skills, earned credentials, placement for clients towards client, grantor and QCUL goals.
Builds ongoing relationships with existing and potential employer partners.
Works with Job Coach to arrange work-based learning and internships for clients.
Approves timesheets and stipends attendance records for payment.
Ensures program team is reporting daily in workNet and Apricot, confirming client management, documented case notes, case manager/client interactions, and job placements.
Meets weekly with team for updates on individual clients, progress towards goals, team needs and provide direction.
Collaborates with other QCUL programs to ensure program integration.
Reports and communicates program status bi-weekly to Workforce Development Manager.
Ability to maintain confidentiality of agency affairs, agency staff and agency participants/students.
Other duties as required.
Knowledge, Skills, and Abilities:
Familiarity with Case Management Process. Assessment; Planning; Implementation; Coordination; Evaluation
Experienced Communication and Interpersonal Skills. Team building; Customer relations; Public speaking; Conflict resolution; Delegation; Information-sharing; Systems thinking; Emotional Intelligence
Microsoft Office: Word, Excel, Power Point, Teams
Preferred Knowledge Skills and Abilities:
Bachelor’s degree in Social Work, Psychology, Behavioral Science, or Business Administration.
Please email your resume to firstname.lastname@example.org
About the Company
The Quad County Urban League (QCUL) supports racial justice, civil rights and economic empowerment for African Americans and others DuPage, Kane, Kendall, and Will counties. As an advocate for educational excellence and economic self-reliance, we develop programs and services to empower children, youth, and adults. Sharing the commitment of the 110-year-old community-based Urban League movement, QCUL joins 98 other dedicated affiliates in their charge to create sustainable economic and civil community models with global impact.